SYSTEM MAINTENANCE

Support & Maintenance and CDS by Thinq Tech

Committed to ensuring your Odoo system runs smoothly to help your business grow tomorrow. Access expert developers, instant ticket resolutions, and ongoing enhancements.

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Support for Odoo 7

to latest versions

No legacy version is left behind. We maintain, patch, and transition old installations to the newest releases seamlessly.

Our Core Services

Comprehensive coverage for your enterprise systems.

PLAN

Support & Maintenance

Fast and reliable support for your existing Odoo system.

Provide custom billing fix
System monitoring & health check
Technical support & consultation
Version update & security patch
Dedicated manager and assistance

CDS / ODS

Continuous Development

Ongoing system enhancements aligned with your growing business.

Minor adjustments & enhancement
New feature development (small scope)
Process optimization
Report & analysis improvement
Consultation & solution advisory

* every development will be reviewed beforehand

Why Choose Thinq Tech?

Fast Response

System Scalability

Expert Support

Continuous Improvement

Long Term Partnership

Our Service Process

REQUEST

You submit a ticket or request details.

ANALYZE

Our engineers analyze and scope the issues.

RESOLVE

Perform the design or development task.

VERIFY

Client review and validation phase.

DEPLOY

Production deploy & closure.

We don't just deliver systems - we stay with you to ensure your success

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Frequently Asked Question

Apakah Docdoo bisa bekerja standalone tanpa Odoo?

Docdoo dirancang untuk berdiri sendiri dan bisa dengan mudah disambungkan dengan sistem ERP lain via API. Tentu, integrasi paling mulus *out-of-the-box* adalah dengan Odoo.

Jika ada bug setelah masa Go Live, apakah Thinq lepas tangan?

Tentu tidak! Fase pasca Go-Live dilengkapi garansi stabilitas 3 bulan dan kami menawarkan kontrak AMC (Annual Maintenance Contract) untuk jaminan perbaikan bug dan dukungan kustomisasi jangka panjang.

Bagaimana integrasinya dengan sistem perpajakan lokal (EFaktur)?

Sebagai lokalisasi khusus, Thinq telah mengembangkan paket konektor tambahan sehingga Odoo langsung bisa men-generate CSV yang valid diupload ke efaktur DJP tanpa pusing rekonsiliasi manual.

Apakah kami bisa menggunakan server on-premise sendiri?

Sangat bisa! Odoo dirancang fleksibel baik untuk arsitektur Cloud Hosting maupun server fisik (on-premise) yang berada di internal jaringan infrastruktur perusahaan Anda.

Berapa lama waktu implementasi Odoo secara rata-rata?

Untuk bisnis skala ritel dan layanan standar, implementasi berkisar antara 4-8 minggu. Sedangkan untuk skala manufaktur enterprise membutuhkan 3-6 bulan tergantung kompleksitas proses perpindahan data.

Speak to our experts, today.

Ready to transform your business? Connect with our specialists to find the perfect solution tailored to your needs..

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HubungiSales Team